Job Description

Roles & Responsibilities

• Description:
• The purpose of this role will be to support field service dispatching and logistics administration. 
• Associate will be primarily focused on reduction of system error backlogs in Service Max/Salesforce/SAP, assisting with work order and service confirmation creation. 
• They will also be assisting with dispatching, running reports and organizing data. 
• There are a few projects that are required to merge processes within our team and to do so, there is data entry in MS Excel and MS Teams that will require some research, phone calls and potentially entering IT tickets to make speed up project completion. 
• Expertise in MS Teams, MS Excel, MS Outlook & MS PowerPoint is a must. 
• Attention to detail is key for this role. For many roles at this client, assignment is contingent upon the Employer of Records receipt of sufficient proof that you are fully vaccinated against COVID-19 (meaning two weeks have passed after the last injection of Pfizer/Moderna or two weeks after receipt of the J&J). 
• In some locations, weekly testing for COVID-19 may be available instead of vaccination. Requests for accommodation will be considered pursuant to applicable law.

Experience Required

• Expertise in MS Teams, MS Excel, MS Outlook & MS PowerPoint is a must. Attention to detail is key for this role.
• For many roles at this client, assignment is contingent upon the Employer of Records receipt of sufficient proof that you are fully vaccinated against COVID-19 (meaning two weeks have passed after the last injection of Pfizer/Moderna or two weeks after receipt of the J&J).
• In some locations, weekly testing for COVID-19 may be available instead of vaccination. Requests for accommodation will be considered pursuant to applicable law.

Skills & Certifications

• Must have the ability to work independently, as well as on a team, with a minimal amount of supervision.
• Demonstrated ability to keep neat, accurate and complete records and logs.
• Ability to Multi-task well within a fast moving environment is a must
• Strong planning skills.
• Strong effective oral and written communication skills.
• Demonstrated customer service and interpersonal skills.
• Computer literate and willing to expand skills when required.
• Proficient in Microsoft Office

Eligibilities & qualifications

• Strong knowledge of Salesforce, Service Max, SAP and a plus
• There are a few projects that are required to merge processes within our team and to do so, there is data entry in MS Excel and MS Teams that will require some research, phone calls and potentially entering IT tickets to make speed up project completion.

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