Ultimate Staffing's manufacturing client in Bristol, CT is seeking 2 Customer Service Representatives to start working IMMEDIATELY! These positions require excellent communication (verbal and written) and strong attention to detail. Apply today by emailing Amber at !
Responsibilities:
- Answer inbound customer calls and respond to emails promptly and professionally
- Process incoming customer orders accurately and efficiently
- Track orders and provide updates to customers as needed
- Handle billing and invoicing related to customer orders
- Maintain detailed and organized records of customer interactions and transactions
- Resolve customer issues and inquiries to ensure satisfaction
- Collaborate with internal teams to ensure timely order fulfillment
Requirements:
- Excellent verbal and written communication skills
- Strong attention to detail and accuracy
- Ability to take clear, thorough notes during customer interactions
- Proficiency in processing and billing customer orders
- Customer-focused mindset with a commitment to high-quality service
- Ability to work in a fast-paced environment and meet tight deadlines
- Previous experience in a customer service or order processing role preferred
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
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