Event Customer Service Representative - Entry Level Job at New Catalyst Incorporated, Jeffersonville, IN

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  • New Catalyst Incorporated
  • Jeffersonville, IN

Job Description

We’re seeking an energetic and outgoing Event Customer Service Representative to join our growing event outreach team ! This entry-level role is perfect for individuals who enjoy interacting with people , thrive in fast-paced environments , and want to gain hands-on experience in customer service, event marketing, and community engagement. No prior experience required—paid training provided.

Key Responsibilities:

  • Represent clients at community events, pop-up promotions, and outreach campaigns

  • Greet attendees, answer questions, and provide a positive customer experience

  • Assist with event setup, breakdown, and onsite organization

  • Engage with the public to share information about products, services, or nonprofit causes

  • Support team leads with event flow, customer inquiries, and basic reporting

  • Maintain a professional, friendly, and approachable demeanor at all times

  • Communicate event results, customer feedback, and engagement trends to leadership

Qualifications:

  • Strong communication and interpersonal skills

  • Positive attitude and eagerness to learn

  • Ability to work at event sites (retail venues, community centers, festivals, etc.)

  • Reliable, punctual, and comfortable engaging with diverse groups

  • Team-oriented with a willingness to take initiative

  • Able to stand for extended periods and move event materials as needed

Perks & Benefits:

  • Paid training with ongoing coaching and mentorship

  • Hands-on experience in events, customer service, and outreach

  • Opportunities for advancement into leadership, training, or event management

  • Supportive, team-focused culture centered on growth and development

Apply Today – Immediate Start Available!
Kickstart your career as an Event Customer Service Representative and gain practical experience in event marketing, customer service, and community engagement while growing within a fast-paced, high-energy team .

Job Tags

Full time,

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