Job Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at  . Follow @abbvie on  X ,  Facebook ,  Instagram ,  YouTube ,  LinkedIn and  Tik Tok .

Job Description

This role will require 3 days onsite in Mettawa, IL.

The Convention Sr. Specialist will oversee/manage the Conventions in house digital technology and will manage smaller scale Conventions. Additional responsibilities include assisting Convention Managers with managing conventions budgets, coordinating with vendors to process and track POs within and maintaining the AbbVie US Commercial convention master calendar.

Digital Technology Product Expert

• Acts as the Conference internal digital tools expert, specifically the Conference App and Dashboard. Fully comprehends the digital tools that conventions owns.
• Owns the National pre-show process for specific brand including setting up the Conference Connect app, Rep training/prep, and performing a quality check of the QA environment.
• Maintains Conference Connect by trouble shooting for National, Regional, and Local conventions for assigned brands.
• Enhance and trouble shoot dashboard as needed. Provides access and training to those using the Dashboard for assigned brands.
• Performs any ad hoc manual conventions data sorting/matching that cannot be handled via the ConCon app for assigned brands.
• Point person for IT. Provides directions on set-ups, issues and enhancements.
• Creates user materials including user guides, FAQs and communications about enhancement.
• Implements new enhancements including owning the requirements, schedule, tasks, follow-ups, testing, and roll out plan.

Conventions Manager for smaller scale conventions

• Overall project/program management for smaller conventions from start to finish for each assigned convention, by managing and anticipating any budget developments, along with coordinating, booth maps, sponsorships, materials, pre-con meetings, booth staff (vendor and internal), and compliance approvals. Manage vendors. Act main contact for Associations
• Collaborate with Marketing leads, Finance, Customer Experience, Medical, OEC, Regulatory, Media, Public Affairs, and Marketing Ops fostering deep and continuous cross functional partnerships
• Conduct status updates with vendors and/or partners to monitor spend, including invoices and POs; looking for opportunities to streamline processes where appropriate.
• Consult brand teams in the convention space, bringing in-house and vendor/agency expertise together to strategize in achieving brand goals and objectives.
• Report post-convention performance, experience, and data to Brand, recommend changes for next year.

Administer financial responsibilities tied to conventions

• Communicate with Convention Managers, vendors and Finance, requesting SOW’s, maintaining the Budget Tracker and master calendar. This position works closely with finance and vendors to manage and resolve all financial related tasks
• Coordinate with Marketing Analytics financial team to open new POs and maintain the conventions budget tracker by updating proper details for all open POs
• Partner up with finance and purchasing to close out any open invoices and/or resolve any disputes in a timely manner to avoid penalties
• Manage and update the conventions master calendar
• Responsible for maintaining appropriate information, such as dates and locations for all the upcoming US conventions, and independently researches to fill in the gaps
• Update and consolidate the master calendar to drive efficiencies and improve overall appearance, so the information can be consumed easily

Qualifications

• Bachelor’s Degree in Business or Marketing or equivalent experience
• Minimum of 1+ years of hands-on work experience in client service, account or response management discipline
• Excellent written, verbal, and interpersonal communication skills to effectively work with team members.
• Strong attention to detail and fast learner who can work in a fast-paced environment with changing priorities.
• Some knowledge of Microsoft Office Software: Word, PowerPoint, Outlook, and Teams strong Excel skills and formula creation knowledge
• Must be detail oriented and organized with excellent follow-through and strong analytical skills.
• Manage time constraints and deadlines effectively.
• Ability to interact effectively with cross functional teams including internal team members and external agencies/vendors.
• Takes ownership and accountability by working independently under minimal supervision; proactively asks questions, identify gaps, and anticipates next steps, etc.
• Open to learning new technology.
• Candidates for this position must be willing and anticipate long workdays during conventions.
• Work hours may be long and irregular, especially in the time leading up to a convention and/or at the convention
• Travel approx. 30% – 35% domestic, depending on show schedule – includes weekends

Education Requirements:

• Bachelor’s Degree
• Preferred Requirements:
• Pharma Industry
• Exhibit Management
• Purchase Order Processing Experience/Budgeting
• Veeva CRM experience
• PM Experience
• Digital Product Management Experience

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​​​​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​​

• This job is eligible to participate in our short-term incentive programs. ​​​​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

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