Job Description

Company: ACA Acupuncture & Wellness

Location: 613 W 169th Street, New York, NY, 10032

Summary: We are the largest acupuncture franchise in NY. We are currently seeking a personable, highly organized, and professional Front Desk Receptionist to serve as the first point of contact for our patients. In this key role, you will be instrumental in delivering a positive and welcoming experience to all who engage with our organization. The ideal candidate will possess excellent communication, interpersonal, and problem-solving skills.

Initial training will take place at 613 W 169th Street, New York, NY 10032. Following the training period, the position will be based at our new location near Union Square.

Responsibilities:

• Greet and welcome visitors, providing a positive first impression.
• Answer and direct phone calls, taking messages as needed.
• Manage the front desk area, keeping it clean and organized.
• Schedule appointments and manage calendars.
• Handle incoming and outgoing mail and packages.
• Provide general administrative support to staff.
• Assist with basic data entry and record keeping.
• Handle inquiries and resolve issues effectively.
• Maintain a high level of customer service and professionalism

Qualifications

• Must speak Chinese and English, bilingual
• Strong communication skills to effectively interact with clients and team members
• Proficient in computer skills and office management
• Experience with multi-line phone systems and customer service
• Familiarity with Microsoft Office and Google Workspace
• Excellent organizational and time management abilities
• Clerical experience, including data entry and filing
• Bilingual candidates are encouraged to apply

Job Type: Full-time or Part-time

Work Location: New York, NY

Salary: $17- $18/hour

If you are passionate about holistic healing and dedicated to providing exceptional patient care, we would love to hear from you. Apply today to join our team!

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person

Please submit resume at washingtonheights@acaacupuncture.com or text only 929 266 8159

Job Types: Full-time, Part-time

Pay: $17.00 - $18.00 per hour

Benefits:

• Flexible schedule

Work Location: In person

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