Helpdesk Senior Associate - French Job at NTT DATA, Inc., Mexico

WXFNSHlGUkRlM2tTNlkxZFJOTFQ2RE5GQlE9PQ==
  • NTT DATA, Inc.
  • Mexico

Job Description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Senior Associate to join our team in Guadalajara, Jalisco, Mexico.

NTT DATA, Inc. currently seeks a Help Desk Senior Associate FRENCH - Full Time 

Location: Remote (candidate MUST LIVE IN GUADALAJARA)
Requirements: 

• Availability to work 45 hours per week 

• Advanced Portuguese and Spanish

• Looking to work in IT Environment 

• 6 months of experience in Customer Service 

We Offer: 

• Competitive salary 

• Grocery Tickets - 12% of base salary
• 30 days of christmas bonus
• 12 days of vacations • 50% Vacation bonus • 5 personal days per year
• Medical insurance (You and your family)
• Life insurance
• Dental Insurance
• Discounts with selected Optics
• Opportunity to grow in the company

Activities
• General L1 support for hardware and MS Office packages
• Advance technical support for in-house applications and developments • Answer technical support calls providing and escalating to other support groups • Provide support based on email generated requests or reports
• Document troubleshooting steps and detailed description of the customer incidents and requests
• Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures

Helpdesk Senior Associate

Job Tags

Full time,

Similar Jobs

Cloud Analytics Technologies LLC

Hadoop Solr Consultant Job at Cloud Analytics Technologies LLC

 ...Job Description Title: Hadoop Solr Consultant Required Skills: Minimum experience required 10+ As a developer of Search team, the candidate is expected to Build solr index pipeline for the bulk and real time indexing of large-scale data sets residing in... 

The Aviator Events Center and Pub

Event Server Job at The Aviator Events Center and Pub

 ...Event Server At The Aviator OUR MISSION is: We imagine a world where no barrier exists between fairytale weddings and reality, producing events that truly take flight. The responsibility of an event server is to deliver welcoming service to create an outstanding... 

InSync Healthcare Recruiters

Neurosurgeon Job at InSync Healthcare Recruiters

 ...Neurosurgery opportunity in Prescott, AZ The Practice: ~ Join Experienced Neurosurgeon, Minimally Invasive, Cerebrovascular & Skull Base Trained ~ Mix of Spine and Cranial Neurosurgery ~ Average 2-3 Surgery Days Per Week, 2 Days of Clinic ~7-10 patients per... 

L’Arche Tahoma Hope

Farm Manager Job at L’Arche Tahoma Hope

 ...The Farm & Gardens Manager provides vision and direction for LArche Farm & Gardens while holding overall responsibility for management...  ...Flexibility- able to quickly adapt to changing needs High organization and administrative skills Heart for the mission of LArche... 

Mylo LLC

Insurance Screener Job at Mylo LLC

 ...As an Insurance Screener, you will help Mylo deliver a great customer experience by processing incoming insurance mail, handling policy change requests, syncing accounts with carriers, interacting with customers on special service requests and assisting with daily tasks...