101 Cole Avenue, Bisbee, AZ, USA
Full Time
March 20, 2024
Under direction of the IT Manager, this position installs, configures, and maintains the organization's local area network (LAN), wide area network (WAN), data communications network, operating systems, and physical and virtual servers. Monitors cybersecurity, operational and functional processes according to organizational technical compliance requirements. 1. Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems. 2. Review system and application logs and verify completion of scheduled jobs, including system backups. 3. Coordinate with IT Manager and health care security consultant to employ the proper methodology, tools, and processes to meet NIST CSF, HIPAA Security, HHS, and other regulatory agency cybersecurity requirements. 4. Analyze network and server resource consumption and control user access. Install and upgrade software and maintain software licenses. 5. Assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. 6. Review diagnostics and assess the functionality and efficiency of systems. 7. Implement security measures as determined by industry best practices and CQCH policies. 8. Provide technical support to company staff and troubleshoot computer and technology system problems. 9. Configure and deploy CQCH technology systems as determined by the IT Manager. 10. Provide feedback and information to the IT Manager regarding end user needs and services, makes proposals for new or improved services as needed. 11. Participate in a 24/7 on-call rotation, as assigned. 12. Performs other duties as assigned or requested by the IT Manager to support the overall needs of the department, and in accordance with CQCH's Mission, Vision, and Values. 1. 5+ years' experience in a 24/7 end user work environment. 2. Associate's degree in an IT related field, with three years hands-on experience in desktop and networking operations in a 24/7 end user work environment; OR 3. Two or more completed certifications programs listed below will substitute for an associate degree; OR 4. Bachelor's degree in an IT related field with one-year hands on experience in desktop and networking operations in a 24/7 end-user work environment. Desired Certifications: CompTIA Security +, CompTIA Network +, Microsoft Windows Deployment 10/11, or any other appropriate certification in cyber security courses, Microsoft technology environment, or healthcare-related IT field. 1. Ability to communicate clearly and concisely, both orally and in writing; establish and maintain cooperative working relationships. 2. Ability to sit for sustained periods of time, and to lift and work with large binders of computer printouts or pieces of computer equipment. 3. Occasionally required to sit, climb, or balance, stoop, kneel or crouch. 4. Must be able to sustain close eye work for periods of time, often with small detail. 5. Good hearing is necessary to receive detailed information through oral communication. 6. Demonstrate functional knowledge of general programs, policies, and practices; computer software installation and training. 7. Able to function effectively under stressful situations.
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