Job Description

Grow your tech career with hands-on training, real experience, and a clear path to advance.

Are you curious, detail-oriented, and love solving problems? Join Gophermods, a Minnesota-based tech repair and IT solutions company, where w e'll train you from the ground up to become a certified Repair Technician. You'll also be joining a supportive, collaborative, and people-first culture, that is passionate about employee growth.

What You'll Do 

We work across two service tracks catering to K-12 schools and businesses: 

Education Repair Services – Repairing and maintaining large fleets laptops, tablets, and Chromebooks.

 
White Glove Services – Providing device setup, provisioning, and configuration. 

Daily Responsibilities:  

• Diagnose, troubleshoot, and repair a wide range of devices including Chromebooks, Macs, Windows laptops, iPads, and tablets. 

• Record accurate notes, ticketing, and invoicing in company systems. 

• Provision, configure, and deploy large volumes of devices. 

• Maintain an organized, safe, and efficient workspace. 

• Collaborate with teammates to improve repair processes. 

Who Thrives Here  

You'll fit right in if you: 

• Communicate clearly and enjoy helping others. 

• Take pride in high-quality and accurate technical work. 

• Support teammates when workloads shift. 

• Enjoy learning how things work and finding better ways to do them. 

• Can lift up to 35 lbs and stay organized in a fast-paced environment. 

No IT experience? No problem.  
Our training program and certification pathway will set you up for success! 

What's On Offer  

• Compensation: Competitive hourly pay + Annual raises + 401(k) with 4% company match. 

• Growth: Paid training + CompTIA Trifecta Certification + leadership opportunities. 

• Benefits: Health, dental, and vision insurance (50% employer-paid) + short & long-term disability. 

• Time Off: 2 weeks paid PTO + 2 weeks unpaid + all major holidays off. 

• Culture: Small-team vibe, inclusive, people-first environment focused on personal and professional growth. 

Join Us  

Apply today and grow your IT career with Gophermods! 

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