Job Description

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Lead IT Systems Engineer - Federal will provide Tier 3 support and serve as a technical expert for the Customer sponsored Optical Network & Data Communications Network (DCN) and Internet Protocol (IP) backbone integral to the management of the network. The Network Engineer will reside on site.

The Main Responsibilities

• Develops and supports the transition plans associated with these activities and support laboratory-enabled execution activities – protection of the Optical Network & DCN will require analysis of vulnerabilities.
• Assumes operation and maintenance responsibility for the optical network – includes setup, configuration, and writing of scripts to ensure regular backup images are created.
• Manage all aspects of network operations related to performance and fault management.

Essential functions include the following:

• Provide technical support for network and system installation and maintenance.
• Coordinate with configuration management and implementation teams.
• Monitor network operations and security posture.
• Maintain network status and trouble logs.
• Identify and diagnose network problems
• Identify network elements causing network degradation or failure.
• Determine and execute corrective actions on a real-time basis.
• Execute reporting functions and data input associated with network management.
• Evaluate trend analyses.
• Identify network performance improvement opportunities and forward recommendations to engineering for analysis.
• Routinely evaluate the network baseline to identify and resolve unplanned changes to the baseline.
• Manage the network operations Quality Control (QC) program.
• Provide functional guidance, technical support, and training to network operations staff.

What We Look For in a Candidate

Skills:

• Ability to interface in a professional manner with management and customer is essential.
• Flexibility with regard to work levels and shift accommodation is imperative.

Education and Experience:

• Bachelors degree in Engineering, Electronics, Software, or Networks, or a related technical or vocational education or equivalent experience.
• Six or more years applicable work experience.
• Demonstrated experience with SONET based, metro fiber networks, next-generation DWDM systems, FLEX and IP based systems.
• Previous experience with broadband circuit maintenance/restoration, provisioning databases and circuit activations.
• Previous experience and ability to relate technical issues to management and Government personnel.
• Prior experience with Nortel, Cisco suite of optical network equipment and network management systems.

Security Requirements:

• US Citizenship required.
• Active TS/SCI with Poly.
• Must maintain eligibility requirements for access to classified information (applicants selected will be subject to a government security re-investigation).

Other Requirements:

• Must have a valid driver’s license have a clean driving record.
• Some local travel required.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:
$114,082 - $152,109 in these states: VA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

#LI-DN1

Requisition #: 337630

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

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