Job Description

Job Summary  
The Mausoleum Assistant is responsible for assisting in mausoleum operations. Duties include cleaning, directing, and coordinating the services and resources for the Fairmount Mausoleum in the most compassionate and efficient manner possible while upholding premium customer service to customers.

Pay: $18.81 Hourly
Benefits: Part-time positions are not eligible for benefit plans. 

Schedule: Saturday and Sunday 8:30am to 2:30pm; Monday and Tuesday 8am to 4:30pm.

Supervisory Responsibilities

• N/A

Essential Functions

• Ensure all records are kept up to date.
• Completing inventory of mausoleum supplies and flowers.
• Assist in floral orders/placements indoor and outdoor for endowments and new orders.
• Provide ongoing maintenance of the mausoleum to include communicating of needed repairs and consistent cleaning.
• Coordinate communication and service details between departments in relation to the Mausoleum.
• Coordinate any engraving needs with the Marker Desk and Monument Shop.
• Follow Cemetery compliance with current and new regulations (e.g. OSHA, DORA, FTC)
• Manage and ensure all permits are obtained for dispositions.
• Maintain a courteous and professional manner with customer needs.
• Assist other departments when needed with customer questions and inquiries.
• Maintain consistent and punctual attendance.
  Perform other related duties as assigned.

Required Knowledge/Skills/Abilities

• Excellent verbal and written communication skills.
• Excellent time management skills with a proven ability to meet deadlines and delegate as needed.
• Strong empathy skills for customers who are dealing with the grieving process.
• Strong attention to detail.
  Ability to maintain a positive attitude, professional appearance, and courteous disposition.
  Ability to complete work in a timely manner with thoroughness and accuracy.
• Ability to work independently and with other team members.
• Ability to handle and adapt to stressful situations with professionalism and a positive attitude.
• Ability to treat others with respect and dignity.
• Proficient with Microsoft Office Suites or other required software programs.

Education/Experience

• Preferred 1+ years of experience in a similar role.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Prolonged periods sitting at a desk and working on a personal computer for up to 10 hours a day.
• Frequently required to stand, walk, sit, and reach with hands and arms for up to 10 hours a day.
• Frequently required to hear on phone and video calls.

This job description is not an employment contract, nor is it intended to show every detail of the duties and requirements of the job.  The job description is intended to provide a listing of primary responsibilities and tasks.  The job description may be augmented by performance expectations and additional duties, which may be assigned either in writing or verbally at any time by management.  

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, marital status or any other characteristic protected by federal, state, or local laws. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

Job Tags

Hourly pay, Contract work, Part time, Fixed term contract, Work at office, Local area, Weekend work,

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