Job Description

Position Title: Patient Care Coordinator Worksite Type: Fully On-Site

Work Location: Davenport, FL 33837 Category: Healthcare

Employment Type: Contract Compensation: $15–16/hour

Shift: Monday-Friday 8:00am -5:00pm

Description and Responsibilities:

• Greet and assist patients upon arrival, managing wait times.
• Handle check-in and check-out processes, including insurance verification, pre-authorizations, and document management.
• Collect co-payments, co-insurance, and deductibles; provide receipts.
• Assist walk-in patients and visitors.
• Answer phone calls, schedule appointments, redirect calls, and address inquiries or concerns.
• Manage medical records (maintaining, filing/scanning, and preparing schedules).
• Process requests for medical records release and maintain logs.
• Collaborate effectively with patients, employees, and the public.
• Perform additional duties as assigned.

Qualifications:

• High School Diploma or GED equivalent.
• At least 1 year of customer service experience with the ability to multi-task and resolve patient concerns.
• Basic knowledge of software applications like Microsoft Word, Excel, and Outlook.

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