Job Description

Job Description and Duties

Individuals who are eligible for a Training and Development Assignment may also be considered for this position.

The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented  a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real- time updates throughout the hiring process.

HRTS will require new candidates to set up an account, which allows them to track their application’s progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from DoNotReply@cdcr.ns2cloud.com or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or  accessing their account.

For HRTS communication, this is in reference to Job Requisition (JR) 3243. CDCR /CCHCS employees are encouraged to use their existing CDCR email address on their job  application.

This advertisement  is for Program Technician I positions located in Sacramento County. Please indicate the position number on your application: 061-016-9927-XXX.

Main c ommunication for this position will be through email. Please ensure you have a valid email address on your application.

Are you ready to take your administrative and technical skills to the next level? Join our dynamic team as a Program Technician at the California Department of Corrections and Rehabilitation’s Division of Adult Parole Operations (DAPO), where you play a vital role in our mission to support law enforcement agencies across the state and nationwide. If you have a passion for justice, excellent attention to detail, and enjoy working in fast-paced environment, this opportunity is perfect for you!

As a Program Technician, you will be the bridge between law enforcement officers, and state and national databases, ensuring accurate and efficient processing of warrants.

You’ll be responsible for:

1. Critical Support for Law Enforcement: Your role as a Program Technician is pivotal in the criminal justice system. By meticulously entering and managing warrant information, you’ll provide law enforcement officers with the vital information they need to apprehend suspects and maintain public safety. Your work will directly impact the success of investigations and contribute to the swift administration of justice.

2. Collaborative Call-Center Environment: Join a supportive team of dedicated professionals who work together to provide critical assistance to law enforcement officers. You’ll have the opportunity to collaborate, share knowledge, and grow in a stimulating environment.

3. Warrant Creation and Database Management: By leveraging your exceptional attention to detail, you’ll create and enter warrants in the state and national databases, ensuring accuracy, and adherence to legal protocols. Your work will directly contribute to law enforcement efforts, helping to maintain public safety.

4. National Collaboration: Work closely with law enforcement entities across the nation to facilitate extraditions. Your communication skills will be essential as you coordinate and assist in the seamless transfer of individuals between jurisdictions, helping to bring justice to those who have committed crimes.

5. Professional Growth Opportunities: We believe in investing in our employees’ development. As a Program Technician, you’ll have access to ongoing training and professional growth opportunities. You’ll continuously expand your knowledge of law enforcement processes and database management, paving the way for a fulfilling career path.

Join our team and make a difference in law enforcement operations across the state and beyond. Apply now to become a Program Technician at DAPO and help us strengthen public safety through your valuable contributions.

You will find additional information about the job in the .

Working Conditions

This position is located in Sacramento County.  

After training, the following shifts may be assigned according to unit need: 

1st Watch: 11:00pm - 7:00am 
2nd Watch: 7:00am - 3:00pm 
3rd Watch: 3:00pm - 11:00pm 

Special Requirements

Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at 

Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter.

When submitting supporting documents, PDF file format is preferred.

CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to  . 

This advertisement may be used for other vacancies that occur during the life of this recruitment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Willingness to create and promote an equitable and inclusive workplace where diversity is celebrated and valued.

The Program Technician performs several duties specifically clerical and data entry of a technical nature requiring some experience in this critical environment. The Warrant Unit assists law enforcement, allied agencies, and divisional personnel responding to requests for custody detention of ex-felons.

Benefits

Benefit information can be found on the California Department of Human Resources (CalHR)  website, , and the CalPERS website, .

Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at .

Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at

Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at

This webpage is intended to provide general information. Benefit eligibility may be based on  job classification, bargaining unit, time base and length of appointment.

Statement of Qualifications

Please submit a SOQ, limited to one page, single spaced, Arial 12 Font, 1" margins, indicating your name at the top, and number and list the question with the response below it.

1) Please describe and explain your experience with data entry and clerical duties.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  A Statement of Qualifications is required and must be submitted with your Examination/Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the “Statement of Qualifications” section below for specific requirements.

Job Tags

Permanent employment, Full time, Shift work,

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