Remote Client Support Specialist Job at Essence Journey, California

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  • Essence Journey
  • California

Job Description

About the Role

We are looking for a Remote Client Support Specialist to help clients organize personalized experiences with care and efficiency. Youll assist with coordination, research, and general support to ensure a smooth and enjoyable experience tailored to each clients needs.

This is a fully remote position ideal for individuals who enjoy helping others, have great communication skills, and thrive in a virtual environment.

Key Responsibilities

  • Communicate with clients to understand their needs, preferences, and timelines.
  • Offer personalized support and guidance throughout the coordination process.
  • Keep accurate records of client interactions and service details.
  • Respond to questions, resolve issues, and ensure high levels of client satisfaction.
  • Collaborate with your team to provide excellent service and consistent follow-up.

Qualifications

  • Must be 18 or older.
  • Strong verbal and written communication skills.
  • Comfortable using digital tools (email, online forms, text-based communication).
  • Reliable internet connection and a quiet, dedicated workspace.
  • Previous experience in customer support, admin, or service roles is a plus.

Benefits

  • Remote Work: Flexible, work-from-home opportunity across the U.S.
  • Training Provided: Full onboarding and ongoing role-specific support.
  • Positive Culture: Join a people-first, team-oriented work environment.
  • Professional Growth: Gain skills in support, coordination, and service excellence.
  • Perks: Access to select discounts on services for personal use.

Job Tags

Remote work, Flexible hours,

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