Salesforce Administrator Job at netPolarity, Inc. (Saicon Consultants, Inc.), San Jose, CA

YXFzRHlsTkhmWFVUNll4ZlRkYlQ2enRLQmc9PQ==
  • netPolarity, Inc. (Saicon Consultants, Inc.)
  • San Jose, CA

Job Description

Title: BSA Salesforce

Location: San Jose, CA (100% Onsite)

Duration: 6-month contract on W2 (Temp Role)

Rate: 60-68/Hour on W2

Job Description:

Requirements:

Key Responsibilities:

1. Lead dynamic and interactive requirements gathering sessions with cross-functional stakeholders across multiple business groups and guide users toward Out-of-box Salesforce solutions and industry “Best Practices”

2. Adopt a robust analytical approach to evaluate business needs, identify opportunities for improvement, and decompose high-level information into detailed requirements, emphasizing cross-functional inter-dependencies

3. Create and maintain the Functional Specs documentation, including use cases, and work collaboratively with the team to test and deploy the system changes

4. Work with development, design, and QA teams to ensure the business requirements are implemented and validated as per documented specs

5. Monitor Salesforce Service Cloud upgrades and industry trends , recommending best practices and new features to improve efficiency and leverage native functionality as much as possible

6. Develop reports, dashboards, and metrics to provide insights to stakeholders

Qualifications:

  1. Excellent verbal and written communication skills, with the ability to work collaboratively across teams
  2. 10+ years of experience in a Business Systems Analyst role, with 3+ years’ experience on Salesforce Service Cloud required
  3. Strong understanding of Salesforce Service Cloud & Community Cloud features: Salesforce Certifications a plus
  4. Proficient in creating process diagrams, user stories, and functional specifications
  5. Strong analytical and problem-solving skills, with a focus on driving measurable outcomes

Job Tags

Contract work, Temporary work,

Similar Jobs

Brookdale Premier Addiction Recovery

Data Entry Operator Full time/Part time Job at Brookdale Premier Addiction Recovery

We are seeking a detail-oriented and efficient Remote Data Entry Operator to join our team. The ideal candidate will be responsible for accurately...  ...work independently and meet deadlines Skills: Excellent typing speed and accuracy Strong communication skills Ability to... 

Texas Nursing Services

Intensive Care Registered Nurse Job at Texas Nursing Services

 ...Intensive Care Unit (ICU) Registered Nurse (RN) Location: Sanford, FL Schedule: Full-Time Days (Rotating Weekends) Pay Range: $33.23 $48.57 per hour (based on experience) Sign-On Bonus: Up to $15,000 (for Days) Shift Differentials: $4.50 for Nights,... 

Cornerstone Building Brands

Field Service Technician Job at Cornerstone Building Brands

 .... Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.*Full-time... 

M/I Homes

Junior Underwriter Job at M/I Homes

 ...administrative tasks to support the review of FHA, VA and Conventional loan applications and corresponding documents to Automated Underwriting System (AUS) cases. Relies on instructions and pre-established guidelines to perform functions of the job. Works under immediate... 

Hawaii Pacific Health

Medical Assistant - Kapolei, Visiting Specialist Job at Hawaii Pacific Health

Founded in 1921, Straub Benioff Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai'i. With over 200 physicians who are leaders in their fields, Straub provides...