SquareTrade is the fastest growing company of its kind. We're revolutionizing a $30b industry with service innovation and attention to customer satisfaction. We partner with some of the largest, most sophisticated retailers and carriers in the world (Amazon, Walmart, The Home Depot to name a few), consistently win industry awards, have received tens of thousands of 5-star reviews… and we're just getting started. A member of the Allstate family, SquareTrade has headquarters in San Francisco and London. We are currently expanding in Europe and Asia Pacific, including Japan and Australia.

We are looking for a talented, energetic Senior Software Quality Engineer to join our team. This person will be responsible for extensive testing across various product lines. They will work closely with the product, marketing and operations team to understand requirements and create, execute, manage and report test plans, test cases and test reports. They should have a good understanding of SDLC, and Software Quality Life Cycle, Agile/Scrum procedures and processes. They must be able to work with product and engineering partners on large projects with no supervision.

Responsibilities

• Collaborate with development and architecture teams to influence the architecture and design of software and help bring quality into the design of the product
• Work closely with product, marketing and developers to understand requirements and create detailed use cases, test cases, test plans and identify risks
• Create and maintain automation and manual tests for functional, regression, acceptance and UAT testing
• Responsible for functional, integration, data integrity and regression in order to ensure quality of code before releasing to production
• Create detailed bug reports by performing root cause analysis and work with architecture, development and product teams to prioritize them
• Liaison between product, development and CQA teams to enforce SQA standards and best practices to deliver quality code.
• Monitor production on a daily basis as well as after deployments
• Provide sprint & release test reports, metrics
• Understand deployment scenarios and manage deployment to test environments
• Mentor other Software Quality Engineers (incl. offshore) as needed
• Participate in On Call rotation

• BS/BE or higher in Computer Science with emphasis on Quality Assurance. Or strong proven relevant experience.
• At least 8 years of experience as a Software Quality Engineer with progressive responsibility
• At least 3 years of experience with REST services
• Strong experience writing and maintaining automated test cases using Python, Selenium and TestNG written in Java
• Experience with automation frameworks(BDD)
• Experience with pytest is preferred
• Familiar with common Java objects and data structures, and can write simple algorithms
• Deep understanding of SDLC processes and agile, experience in applying test methodologies, creating test plans, test reports, test cases, use cases and relevant tools and technologies
• Proficiency with SQL for data integrity testing
• Experience with LINUX environments, build deployments, debugging & installation
• Proven experience working in agile methodology & demonstrated ability to work in dynamic, fast paced work environments
• Strong team collaboration, strong written and verbal communication skills. Can resolve issues collaboratively without escalations.
• Must have great analytical and troubleshooting skills

You're Our Ideal Candidate If you have...

• Experience with Git, Jira, Jenkins, Gradle, Selenium Grid, TestRail
• Experience with performance tools (such as JMeter and Locust)
• Experience with performance tools
• E-commerce domain experience
• Experience leading other software quality engineers
• Experience with Microservices.

At SquareTrade you'll have access to:

• Robust medical, dental and vision coverage with generous employer contributions tailored for our diverse workforce
• Inclusive fertility care plan
• 5% company match into 401(k)
• Open access to mental health benefits including 1:1 therapy, coaching sessions and digital resources
• $75 monthly allowance to support self-care and well-being
• Career experience programs, tuition reimbursement and unlimited access to online courses to support your professional growth
• Supportive leave policies including paid parental, grieving and loss, and domestic violence protected leaves
• Flexible paid time off plus a generous holiday schedule
• Paid volunteer time to give back to the community
• Hybrid work arrangements
• $80 monthly internet connectivity stipend
• Reimbursement for in-home office setup
• Various corporate perks and discounts

(Colorado Only) Pursuant to applicable law, SquareTrade estimates the possible compensation for this role, if hired in Colorado, to be within the following range: 120K-140K

SquareTrade is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive work environment for all employees. We celebrate diversity and encourage applications from all qualified individuals regardless of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or ability status.

The Team:

Thank you for your interest in a career at SquareTrade. Throughout your job search, please be mindful of recruitment fraud.