Job Description

Vichara is a Financial Services focused products and services firm headquartered in NY and building systems for some of the largest i-banks and hedge funds in the world.

Job Description

Virtualization and Compute Infrastructure

Lead capacity planning, golden image management, disk provisioning, VM migrations, and host clustering.

Data Center Operations

• Lead operations for multiple data centers globally, including hardware deployments (Dell, Cisco UCS, VxRail), power/cooling management, and physical asset maintenance.
• Oversee remote site infrastructure, coordinating with regional on-site support teams (e.g., in Stamford, New York, London, Singapore).

• Oversee ad-hoc asset tracking via spreadsheets and lead the migration toward ServiceNow CMDB and Lucidchart-based architecture documentation.

Patch and Vulnerability Management

• Coordinate quarterly patch (or as needed) cycles for physical and virtual infrastructure across global sites.
• Implement vulnerability remediation in coordination with the cybersecurity team using SCCM, using Jira for tracking.

Disaster Recovery (DR) and Business Continuity

• Manage VMware Live Recovery Manager and Veeam-based DR platforms for failover and failback operations.
• Execute DR tests across critical applications in coordination with the Business Continuity team.
• Update and maintain DR runbooks and test documentation; support isolated bubble testing architecture.

Backup and Storage Management

• Manage Dell IDPA/Data Domain backup appliances and policies.
• Support NetApp and Dell PowerStore-based storage for SMB, NFS, and DFS shares; ensure proper failover to DR locations.

Oversee backup compliance for audit and legal hold (10-year archival); manage capacity thresholds and initiate storage expansion plans.

Qualifications

• 8+ years of experience in IT infrastructure management, including 5+ years in virtualization and data center operations.
• Expert-level experience with VMware vSphere, ESXi, vCenter, SRM, and Veeam.
• Strong knowledge of Dell, Cisco UCS, and VxRail hardware platforms.
• Experience implementing CMDB and ITSM / ITAM tools (e.g., ServiceNow).
• Familiarity with DR planning and execution in hybrid infrastructure environments.
• Proficiency with documentation tools such as Lucidchart, Confluence, Jira.
• Excellent troubleshooting, escalation management, and communication skills.
• Demonstrated ability to operate in global enterprise environments and coordinate across time zones.
  Hands-on exposure to public cloud platforms (e.g., AWS, Azure) and hybrid orchestration.

Additional Information

Compensation - 200K pa

Benefits:

• Extended health care
• Dental care
• Life insurance

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