Job Description

Job Summary:

Chesapeake Search Partners is partnering exclusively with Finishing Touch Commercial Cleaning to hire a General Manager, with commercial construction experience.

The General Manager (GM) is the key executive of Finishing Touch Commercial Cleaning (FTCC), responsible for overseeing the company’s construction operations, profitability, and strategic growth. This role carries full P&L responsibility, managing the day-to-day execution of business operations while ensuring alignment with FTCC’s core values and long-term strategic goals. The GM will work closely with the Co-Presidents to drive efficiency, client satisfaction, and workforce development across all departments, including Estimating, Project Management, and Field Operations.

Responsibilities:

• Manages the P&L and the approved annual budget of income and expenses in accordance with company requirements. Routinely monitors FTCC’s financial performance and makes necessary adjustments to optimize profitability, in conjunction with the Co-Presidents.
• Oversees all divisions of FTCC including Estimating, Project Management, Field Operations, and Accounting ensuring efficiency and alignment with company goals.
• Works closely with the Co-Presidents to set and execute strategic initiatives related to growth and development. Relentlessly pursues goals related to revenue, gross profit, and operational improvements while maintaining a disciplined approach to sustainable growth.
• Leads the standard operating procedure process: from creating SOPs, to attaining buy-in, to implementation, and finally enforcement, to drive consistency, accountability, and efficiency across all levels of the organization. Organization and adherence to process are essential for success in the role.
• Ensures compliance and mitigates risk by enforcing company policies, safety standards, and operational procedures across all projects.
• Leads some business development efforts and partners with the Direction, Estimating & Sales on others. Responsible for building and maintaining strong relationships with key clients, negotiating contracts, and ensuring professional and effective client management at the executive level.
• Recruits, hires, retains, and develops top talent for both the office support staff and field operations. Determines hiring needs based on capacity, revenue, and profitability. Supervises, evaluates, and coaches direct reports, ensuring team members are receiving the mentorship and coaching required to advance in their careers and be successful team members. Manages with a high level of emotional intelligence, and desire to see others succeed.
• Drives company culture and core values by fostering a high-energy, results-driven work environment that prioritizes scrappiness, partnership mindsets, honesty, teamwork, accountability, consistency, and professional growth.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• Bachelor’s degree in Construction Management, Business Administration, Operations Management, or a related field is preferred.
• 10+ years of experience in operations, business management, or leadership roles within commercial construction (highly preferred), or commercial services
• Proven financial acumen with experience managing budgets and P&L responsibilities.
• Track record of success in recruiting, developing, and leading high-performing teams.
• Experience in client relationship management and contract negotiations

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